Privacy Policy

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The Harmony Institute – Oral Surgery, Dublin

At The Harmony Institute, we are committed to safeguarding the privacy and confidentiality of your personal information. As a provider of oral care, we understand the importance of handling sensitive data with care, respect, and transparency.

This Privacy Policy outlines how we collect, use, store, and share your personal information, in line with our obligations under the General Data Protection Regulation (GDPR), the Dentists Act 1985, and the standards set by the Dental Council of Ireland.

1. Why We Collect Your Information

We collect personal information strictly for purposes connected with your dental care. This includes:

* Providing safe and appropriate treatment
* Communicating with you and other healthcare providers
* Managing appointments and follow-ups
* Processing payments and health insurance claims
* Fulfilling legal and regulatory obligations
* Responding to feedback or complaints
* Improving our services and quality of care

 

2. What Information We Collect

We may collect and securely store the following types of data:

* Basic personal details (e.g., name, date of birth, address, contact information)
* Medical history, dental records, treatment plans and referral letters
* Clinical photographs and x-rays
* Financial information (e.g. billing and payment details)
* Communications you’ve had with us (emails, phone calls, appointment records)
* Technical data about your visit to our website (browser type, operating system) – note, this does *not* identify you personally

 

3. How We Use and Share Your Data

We only use your data for legitimate healthcare purposes. Your information may be shared, where appropriate and with your consent, with:

* Other health professionals involved in your care (e.g., referring dentists or specialists)
* Insurance providers – **excluding** your full medical history, unless specifically authorised by you
* Regulatory authorities when legally required (e.g., the Dental Council of Ireland)
* Our insurers or legal representatives, if necessary for indemnity purposes

We do not share your information for marketing purposes without your explicit consent.

 

4. Your Rights

Under data protection law, you have the right to:

* Access your personal records
* Request corrections to your information
* Withdraw consent for non-essential uses
* Request erasure of your data (in certain circumstances)
* Lodge a complaint with the Data Protection Commission if you believe your rights have been breached

Please speak with Dr Justin Moloney or any member of our team if you wish to exercise your rights or have concerns about how your information is handled.

 

5. How We Protect Your Information

* All staff are trained in confidentiality and data protection
* Records are stored securely and only accessed on a need-to-know basis
* We follow strict data retention and destruction policies in line with legal guidelines

We may contact you from time to time with information relevant to your ongoing care (e.g., appointment reminders or oral health updates). You may opt out of such communications at any time.

The Harmony Institute
Oral Surgery
Third Floor
Harmony Court
Harmony Row
Dublin 2
D02 VY52

01 224 1350
info@theharmonyinstitute.ie